Differences

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--- procedures:infobip_billing_whatsapp [2026/05/20 08:44] – luca.bottoli
+++ procedures:infobip_billing_whatsapp [2026/05/20 09:22] (current) – luca.bottoli
@@ Line 1: / Line 1: @@
 ====== INFOBIP WHATSAPP BILLING PROCEDURE ======
-. Login on https://portal.infobip.com/login?callback=https%3A%2F%2Fportal.infobip.com%2Fbroadcast
+== This procedure must be performed every 7th of the month. It is also important to compare the data with the invoice and the report sent by Infobip to check for inconsistencies. ==
+. Login on https://portal.infobip.com/login?callback=https%3A%2F%2Fportal.infobip.com%2Fbroadcast
+{{infobip_billing_wa_1.png}}
 ----
-. Create a downloadable report by clicking on Analizza -> Rapporti Finanziari -> Crea Rapporto {{infobip_billing_wa_2.png}}
+. Create a downloadable report by clicking on Analizza -> Rapporti Finanziari -> Crea Rapporto
+{{infobip_billing_wa_2.png}}
 ----
-. Select Tipo di rapporto = Dettagliato and Contenuto rapporto dettagliato = Whatsapp {{wa_guide_2.png}}
+. Filters to apply:
+- Channell: Whatsapp
+- Period and frequency: last month
+- Format of the file: .xlsx
+Then click to Crea Rapporto
+{{infobip_billing_wa_3.png}}
 ----
-. Select Rapporto una tantum and Intervallo di date = Lo scorso mese {{wa_guide_3.png}}
+. Once redirected in the previous page, wait the creation of the report. Once the download icon is visible, click on it to download the report. A .zip file will be downloaded
+{{infobip_billing_wa_4.png}}
 ----
-. Select Formato dei file = XLSX and click on CREA RAPPORTO {{wa_guide_4.png}}
+. Do the previous steps for all of the Infobip Whatsapp accounts, the result will be a list of .zip files. Move all the files in the same folder as the script [[infobip_billing_whatsapp.zip]]
 ----
-. Once redirected in the previous page, wait the creation of the report. Once the download icon is visible, click on it to download the report. A .zip file will be downloaded {{wa_guide_5.png}}
+. Run the script, the result will be similar to the following.
+{{infobip_billing_wa_5.png}}
 ----
-. **Do the previous steps for all of the Infobip Whatsapp accounts, the result will be a list of .zip files. Move all the files in the same folder as the script [[infobip_billing_whatsapp.zip]] ** {{wa_guide_6.png}}
+. Copy and paste the results into the shared Excel file (https://becloudsolutionssrl.sharepoint.com/:x:/r/sites/IT_Billing/_layouts/15/Doc.aspx?sourcedoc=%7B7F6D9DE1-CDBA-4EF0-BA8B-09B89E244E57%7D&file=Traffico-WA_2026.xlsx&action=default&mobileredirect=true).
 ----
-. Run the script, the result will be similar to the following
+. For f.imm in addition to copy and paste you need to look at the extra bot sessions item in the invoice and report it in the Excel shared file.
+----
-{{wa_guide_7.png}}
+. Write an email to admin@becloudsolutions.com in order to confirm that the calculations have been made and can proceed with the invoicing