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--- procedures:monthly [2024/10/10 09:12] – CDRs changes sysadm
+++ procedures:monthly [2025/12/09 14:30] (current) – [Concurrent Calls for Lario Reti] gemma.coppeta
@@ Line 11: / Line 11: @@
 ===== Concurrent Calls for Lario Reti =====
-As previously explained, this task is an easy one. In order to do them correctly, you must open two webpages:
+On the first day of every month at 8 A.M. UTC, a cronjob scheduled in the machine named "Monitoring" runs a script that automatically retrieves the graph from Grafana showing the concurrent calls of the previous month and sends an email with the updated data in the tables.
-  * [[https://docs.google.com/spreadsheets/d/1q6RmMTfVOOOKflRkCBqde_Pi7vzcF116/edit?gid=1738010108#gid=1738010108|Angelo Procedures Docs]];
-  * [[https://monitor.ccaas.becloudsolutions.com:3000/d/I-DWGHD7z/lrh-concurrent-calls?orgId=1|BeCloud's Grafana Monitor]];
-\\
-On the Monitor you must copy each percentages to the spreadsheet (From 10>) and change the days to the number of days of the calculating month. Once this has been done, copy the value highlighted in yellow in the next tab, and these will be used in the e-mail that I'm going to explain later. \\
-Once saving the value, proceed with a tool like Photoshop that will help you to "hide" the spikes where the concurrencies will exceed. What I've usually used to do is to copy each layer of a clean area and cover the spikes, Since the programme you're going to use may vary (you can even use a photo editor tool like gimp or paint), this is the explaination of what you will have to perform. \\
-Then, once these data are collected, go to the Support mail and copy the email with subject "Progetto Lario Reti: Occupazione canali" and paste the data you've previously gathered and change the image. Then you can finally send the mail, and this task is completed.
-\\ \\
 ===== Concurrent Usage =====
 As per the Concurrent Usage, I'm more than happy to let you know that I've developed a script for it! :) \\
@@ Line 102: / Line 93: @@
 The last step to do is to deliver an Email from Voicetraffic to these customers:
-  * Farmacie Italiane ([[mailto:sabrina.rispoli@gruppofarmacieitaliane.it|Sabrina Rispoli]], [[mailto:andrea.durante@gruppofarmacieitaliane.it|Andrea Durante]], [[mailto:umberto.gallo@gruppofarmacieitaliane.it|Umberto Gallo]]);
+  * Farmacie Italiane ([[mailto:andrea.durante@gruppofarmacieitaliane.it|Andrea Durante]], [[mailto:umberto.gallo@gruppofarmacieitaliane.it|Umberto Gallo]]);
   * Ingo-LRH ([[mailto:davide.signorelli@ingogroup.it|Davide Signorelli]], [[mailto:luana.beni@ingogroup.it|Luana Beni]]);
-  * E80 ([[mailto:fatture@elettric80.it|E80]]);
+  * E80 ([[mailto:fatture@elettric80.it|Fatture E80]]);
-  * BeEasy ([[mailto:m.rocchi@beeasy.cloud|Matteo Rocchi]], [[mailto:s.alpeggiani@beeasy.cloud|Sabina Alpeggiani]]);
+  * BeEasy ([[mailto:m.rocchi@beeasy.cloud|Matteo Rocchi]]);
 Only after you will receive the GTT file you have to send the CDR (with our prices) to this customer:
   * RedSun ([[mailto:ict@arquati.it|ICT]]);