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| procedures:new_customer_creation [2026/02/25 14:42] – gemma.coppeta | procedures:new_customer_creation [2026/02/26 14:43] (current) – gemma.coppeta |
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| === Steps === | === Steps === |
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| - Create a new **tenant**. | * Create a new **tenant**. |
| - Add the purchased **numbers** to the shared file [[https://becloudsolutionssrl.sharepoint.com/:x:/r/sites/IT_Billing/_layouts/15/Doc.aspx?sourcedoc=%7B03326DA4-B2C5-4838-9706-0EBAF2190980%7D&file=Costi-fornitori-Tecnici.xlsx&action=default&mobileredirect=true|Costi fornitori tecnici]]. | * Add the purchased **numbers** to the shared file [[https://becloudsolutionssrl.sharepoint.com/:x:/r/sites/IT_Billing/_layouts/15/Doc.aspx?sourcedoc=%7B03326DA4-B2C5-4838-9706-0EBAF2190980%7D&file=Costi-fornitori-Tecnici.xlsx&action=default&mobileredirect=true|Costi fornitori tecnici]]. |
| - Add the customer's **name** to the file [[https://becloudsolutionssrl.sharepoint.com/:x:/r/sites/IT_Billing/_layouts/15/Doc.aspx?sourcedoc=%7B313F6BC5-5A4F-4CFC-BA4E-902C23F8D496%7D&file=Traffico-Telefonico_2026.xlsx&action=default&mobileredirect=true | Traffico Telefonico]]. | * Add the customer's **name** to the file [[https://becloudsolutionssrl.sharepoint.com/:x:/r/sites/IT_Billing/_layouts/15/Doc.aspx?sourcedoc=%7B313F6BC5-5A4F-4CFC-BA4E-902C23F8D496%7D&file=Traffico-Telefonico_2026.xlsx&action=default&mobileredirect=true | Traffico Telefonico]]. |
| - Add the purchased **numbers** to the file [[https://git.ccaas.becloudsolutions.com/BeCloud/CDRs/src/branch/main/numbers.csv | CDRs numbers]]. | * Add the purchased **numbers** to the file [[https://git.ccaas.becloudsolutions.com/BeCloud/CDRs/src/branch/main/numbers.csv | CDRs numbers]]. |
| - Create the **Customer object** in the customers array in the [[https://git.ccaas.becloudsolutions.com/BeCloud/CDRs/src/branch/main/cdrs.py | cdrs.py]]. | * Create the **Customer object** in the customers array in the [[https://git.ccaas.becloudsolutions.com/BeCloud/CDRs/src/branch/main/cdrs.py | cdrs.py]]. |
| - Create the **Result object** in the results array in the [[https://git.ccaas.becloudsolutions.com/BeCloud/CDRs/src/branch/main/Monthly/monthlyResults.py | monthlyResults.py]] file. | * Create the **Result object** in the results array in the [[https://git.ccaas.becloudsolutions.com/BeCloud/CDRs/src/branch/main/Monthly/monthlyResults.py | monthlyResults.py]] file. |
| - The customer's **name** must be added in the customers array to the [[https://git.ccaas.becloudsolutions.com/BeCloud/Recharges/src/branch/main/recharges.php | Recharges]] file. | * The customer's **name** must be added in the customers array to the [[https://git.ccaas.becloudsolutions.com/BeCloud/Recharges/src/branch/main/recharges.php | Recharges]] file. |
| - The customer's **name** must be added to the [[https://grafana.ccaas.becloudsolutions.com/d/cedg4a4h1qxa8f/voice-balance-monitor?orgId=1&from=now-6h&to=now&timezone=browser | Voice balance dashboard]] on Grafana. | * The customer's **name** must be added to the [[https://grafana.ccaas.becloudsolutions.com/d/cedg4a4h1qxa8f/voice-balance-monitor?orgId=1&from=now-6h&to=now&timezone=browser | Voice balance dashboard]] on Grafana. |
| - An [[https://grafana.ccaas.becloudsolutions.com/alerting/list |Alert rule]] on Grafana must be created for the new customer. | * An [[https://grafana.ccaas.becloudsolutions.com/alerting/list |Alert rule]] on Grafana must be created for the new customer. |
| - The customer's **name** must be added to the Monitor database. | * The customer's **name** must be added to the Monitor database. |
| |
| ===== New tenant creation ===== | ===== New tenant creation ===== |
| To create a new {{0:logobecloud.png?30}}tenant you can follow [this guide] | To create a new {{0:logobecloud.png?30}}tenant you can follow the [[new_tenant_creation]] guide. |
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| ===== IT Billing ===== | ===== IT Billing ===== |
