“Acque Bresciane - Autolettura”: This report will display the number and timestamps per each call for the service “Autolettura”;
“Pavia Acque - Autolettura”: This report will display the number and timestamps per each call for the service “Autolettura”;
“ASM Voghera - Autolettura”: This report will display the number and timestamps per each call for the service “Autolettura”;
“Call Detail Oltreta”: This reports works the same as the original “Call Detail” report, but it has been filtered to only handle the calls coming for the service “Oltreta”;
“Chiamate Gestite”: This reports will display the number of calls received per each service;
“Export Massivo Arera ABs”: This report will display the number and timestamps per each call for the service “Autolettura” for Beeasy to deliver to ARERA for the Acque Bresciane service;
“Export Massivo Arera PVAcq”: This report will display the number and timestamps per each call for the service “Autolettura” for Beeasy to deliver to ARERA for the Pavia Acque service;
“Isidata”: This report will display the number of received calls, calls being made and SMS delivered for the “Isidata” service;
“LD RETI Giornaliero”: this report is a customized service metrics for the LD Reti service;
“Pavia Acque - Survey”: This report will display the number of surveys received by callees for the Pavia Acque service;
“Report ARERA - (Service)”: These reports are built based on a defined request by the customer, the report is made per each service;
“Report Giornaliero - (Service)”: These reports are built on a daily basis to display the number of calls received or abandoned per each service and per each day;
“Report Annuo - (Service)”: These reports are built on a daily basis to display the number of calls received or abandoned per each service and per each month;