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procedures:new_customer_creation

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New customer creation

Steps

  • Create a new tenant.
  • Add the purchased numbers to the shared file Costi fornitori tecnici.
  • Add the customer's name to the file Traffico Telefonico.
  • Add the purchased numbers to the file CDRs numbers.
  • Create the Customer object in the customers array in the cdrs.py.
  • Create the Result object in the results array in the monthlyResults.py file.
  • The customer's name must be added in the customers array to the Recharges file.
  • The customer's name must be added to the Voice balance dashboard on Grafana.
  • An Alert rule on Grafana must be created for the new customer.
  • The customer's name must be added to the Monitor database in “customers” and “recharges” in the “Monitoring” machine .

New tenant creation

To create a new tenant you can follow [this guide]

IT Billing

The purchased numbers must be entered in the shared file in IT Billing for technical supplier costs.
Depending on the carrier you are using, you will need to add a row to the table or add a unit in the quantity column.

The customer's name must be added to the Traffico Telefonico file.
Add a new sheet, copy an existing one and delete the data inside of it.

BeCloud's Git

Once you open the link, you will find yourself in the CDRs repository. Click on numbers.csv, then click on the edit button and add one or more lines with the number, customer name and the rate applied to the number.

procedures/new_customer_creation.1772017604.txt.gz · Last modified: by gemma.coppeta

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