https://wiki.ccaas.becloudsolutions.com/ Sat, 25 Apr 2026 16:36:14 +0000 FeedCreator 1.8 https://wiki.ccaas.becloudsolutions.com/lib/exe/fetch.php?media=wiki:dokuwiki.svg https://wiki.ccaas.becloudsolutions.com/ https://wiki.ccaas.becloudsolutions.com/doku.php?id=reports:beeasy&rev=1712669624&do=diff BeEasy - Reports (2024-03-14) In data 13/03/2024 è stato richiesto la creazione di N custom report. Questi custom reports sono stati prima studiati da noi (BeCloud) per poter verificare la fattibilità del progetto e a seguito dello studio sono stati identificati i seguenti reports per commessa: anonymous@undisclosed.example.com (Anonymous) Tue, 09 Apr 2024 13:33:44 +0000 https://wiki.ccaas.becloudsolutions.com/doku.php?id=reports:how_to&rev=1728378118&do=diff Custom Reports: How-To In the following guide, you will learn how to create custom reports. As per standards, the BeCloud platform provides a series of built-in reports that will help the customer to analyze the overall statistics of any kind of interaction flow. But, since the built-in reports don't provide some data (eg. when you build a custom flow, or when the customer demands to retrieve a specific data), they can be customized by a BeCloud Technician to satisfy the customer demand. anonymous@undisclosed.example.com (Anonymous) Tue, 08 Oct 2024 09:01:58 +0000 https://wiki.ccaas.becloudsolutions.com/doku.php?id=reports:index&rev=1728909746&do=diff Reports Developed Reports How-To anonymous@undisclosed.example.com (Anonymous) Mon, 14 Oct 2024 12:42:26 +0000 https://wiki.ccaas.becloudsolutions.com/doku.php?id=reports:reports_active&rev=1728912939&do=diff Developed Reports In the following guide, I will explain you the Custom Reports developed per each customer with a brief description: * Alidays: * “Call Detail BI”: This custom reports was requested to hide the Headliner, leaving only the details; anonymous@undisclosed.example.com (Anonymous) Mon, 14 Oct 2024 13:35:39 +0000